Frequently Asked Questions about the scripts
A: There is two kind of installation service:
(Note: Doesn't include installation of missing PHP extension like: Exif, FFMPEG).
Please feel free to contact us via email@example.com if you want to a installation service from us
A: You need to contact with us for reseting domain name. (Don't forget to send your purchase code to us).
A: We can't say for sure that. Because it depends on our workload, we might not be available for the customization.
A: We prefer to host with VPS Digital Ocean server or you can choose Shared hosting or VPS from any hosting company. You are free to choose that, you can find main server requirements for the script.
Beside, If you don't have many experiences to install VPS, we also can offer you our installation service. (Please feel free contact us via firstname.lastname@example.org )
A: Yes, it is possible. In this case, you should contact with us via email: email@example.com or open new ticket in this site: https://stackposts.com/support for more details.
A: You must to buy or upgrade to Extended License for SaaS.
A: If you are using the regular license of Stackposts, there is no feature on your site. Because those feature only is activated on Extended License.
A: There is many differences between in these scripts:
A: There is many differences between in both these script:
A: To post video, FFMPEG and FFPROBE extensions must be installed on your server. You need to check some things below:
ffmpeg/ffprobeis installed on your server. (Most of time the ffmpeg/ffprobe extensions might be problematic in shared hostings.)
ffmpeg/ffprobe. If you have them, you can go to Setting page --> General Setting --> Instagram tab and edit the path for them like this picture:
shell_exec()functions are enabled.
Beside, you have to know the Instagram supported posting video specifications then you can know if your MP4 meets Instagram's need.
Detailed Instagram Video specifications:
To post MP4 video to Instagram successfully, your video should follow the below specification. Even though it can't fulfill all the specs, just keep them close!
Composition Size: maximum width 1080 pixels
Frame Rate 29.96 frames per second (max 30fps, but should be fixed, not variable)
H.264 codec / MP4
5,500 kbps video bitrate (although Instagram may reduce this to 3,500kbps when we post it)
AAC audio codec at 44.1 kHz mono (up to 128kbps)
Video length: 3~60 seconds
File size isn't specifically limited by Instagram, but we recommend keeping your videos under 50MB.
Now, just check if your MP4 meet the criterion. Maybe, you can find the reason why you can't post MP4 to Instagram after checked it.
Guess Why You Can't Post MP4 to Instagram
1. If your MP4 video is from DJI Phantom 4 Pro and iPhone 8 Plus recording, they may be 4K resolution while Instagram only can accept 1080p MP4.
2. Some screen capture software will record video files in MP4 format with variable frame rate. Instagram doesn't support MP4 video with variable fps and it only can support MP4 video with max 30fps.
3. MP4 is a video container that can hold various video codec such as H.264, H.265, XviD, MPEG4. Instagram only supports H.264 MP4 video.
4. Instagram not only limits the MP4 video codec, it also has requirement on audio codec. AAC audio codec at 44.1 kHz mono (up to 128kbps) will be perfect.
5. Videos need to be at least 3 seconds long and Instagram limits videos to 60 seconds. So make sure your MP4 video is 3 secs to 60 secs.
When all your MP4 videos are suitable for Instagram, you now can try to post MP4 video to Instagram.
A: There is many differences between in both these script:
A: This issue is happening due to some reasons below:
http://user:pass@ip:port(We prefer to use dedicated proxies from http://buyproxies.org/)
Regular License: You can use it to create ‘an’ application item(one same item) and distribute it FREE of charge to others(multiple persons).
Extended License: You can use it to create ‘an’ application item(one same item) and ‘sell it for charge to others through Payment system (Paypal, Stripe) (multiple persons as Saas).
A: To avoid this issue, we recommend you should enable SMTP option and disable default Mail option in SETTING page in this script. It's required to send the emails from the app.
You can use SMTP from the third party service like SMTP2GO. And then configure like this image: http://prntscr.com/m3at1e
A: You need to do some thing when you install this script:
1. Give permission 777 for both folder.
2.Mod rewrite htacess filer rule in your server.
3. You need to give permisson for ZipArchive extractTo
+ For ubuntu 16.04: You can refer in here: https://www.digitalocean.com/community/questions/ziparchive-extractto-not-extraction-file-on-apache-php7
And then try it again
A: You should open the routes.php page in this path: app/config/routes.php and then edit this line like this image below:
$route['default_controller'] = "auth/login";(line70)
A: According to your error message, the issue was caused by Proxy. Do you use proxy?
If yes, please refer to below thread to check if it could be fixed.
I hope it helpful for you.
If the problem still exist, could you please contact the proxy provider to check if they make some changes? And make sure, your hosting provider doesn't block these proxies port number.
We look forward to hearing from you.
Beside, we also recommend you should use popular proxies port number like: 80, 8080. For exampler: Dedicated proxies at buyproxies.org
A: If you receive a checkpoint required error or could not send verification code while logging into your account on Instagram, you need to verify your Instagram account information by using an access code. You can obtain the access code in a phone text (SMS) or email. Depends on the verification task you choose.
If you are still receiving this error even by performing the steps above, then you should follow these steps:
This method requires you to disable your Instagram account for a few hours and reactivate it again.
If you have any other issues related to this error, feel free to open a new ticket.
A: If you got this issue, you need to configure some value like the picture below in your hosting:
If you are using shared hosting, we recommend you should migrate to VPS for configuring easierly
A: Following to Steps by steps below"
A: This issue is happening due to your Officail facebook app is not still receiving App Reviews before turning on "Live" status.
There is 2 solution for now:
1. Send a request for App review to offical facebook (See this page for more details: https://stackposts.com/docs/21747459/facebook-integration)
2. Or Turn off "Live status" in Facebook app in development environment
Note: All user is not own this app can't add facebook account. Because your app is not still receiving a approval from offical Facebook.
A: To can post to groups you are admin. You need installed App on your Groups. Follow by this post: https://www.facebook.com/help/261149227954100