Frequently Asked Questions you can see on Stackposts

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Frequently Asked Questions you can see on Stackposts

Stackpost Main Script

How to contact Stackposts Support Team?

You can contact us via:

How I can use the license on the new domain?

You just need to contact us and let us know that you need to install the script on the new domain. We will reset your license and you can install it new one.

What's different between Regular & Extended licenses?

You can read more detail in this article to know which one is the appropriate license for you.

Is there a mobile app?

No, there is no mobile app. However, Stackpost can work equally well on desktop and mobile devices.

Can I add my personal Facebook profile?

No, that’s no longer allowed by Facebook’s terms and conditions. You can add and post on Facebook business pages and Facebook groups where you have admin access.

Can I post on a Facebook group where I am a member?

No, you can use Stackpost only for posting on Facebook groups where you are an admin.

Can I add and post on a LinkedIn Company Page?

Yes, you can add and post on you both your LinkedIn personal profile and LinkedIn company page 

Can I tag other accounts when scheduling posts?

No, this feature is not available at the moment.

What is the Group Manager?

The Group Manager allows you to organize the social media accounts connected to your Stackpost into groups. For example, you can organize accounts into client groups (all accounts of a single client into one group) or into social media network groups (all your Facebook pages and groups into one group, for example). Then when scheduling posts, you can choose to schedule on a specific group or groups of accounts instead of selecting all accounts where you want to publish one by one. 

What formats do you support for photo and video files?

For photos, we support jpg, jpeg, png, and gif. For videos we support mp4.

What is the Watermark feature?

The Watermark feature allows you to brand all your image content with your company’s logo. The Watermark feature is customizable per social media account.