Coupons

Coupon Campaigns

Coupons help local businesses turn visitors into store visits, repeat purchases, seasonal promotions, and measurable offers. The portal route is portal.coupon-campaigns, and public claims are submitted through the coupon claim route.

Coupon Setup

• Business and campaign name.
• Offer title and description.
• Coupon code or generated code behavior.
• Expiry date and terms.
• Landing page content and QR code.
• Claim form fields.

Metrics to Watch

• QR scans.
• Landing page visits.
• Coupon claims.
• Used or redeemed coupons where redemption tracking is enabled.
• Claim rate and redemption rate.

Coupons - Main Features Overview

Create coupon campaigns, collect claims, and track promotional performance. This page explains how customers should use the Coupons module in day-to-day LocalBoost AI operations, from setup to review and troubleshooting.

Main Features

• Coupon campaign creation.
• Public coupon claim form.
• Offer terms and expiry.
• QR-driven claims.
• Claim and redemption performance tracking.

Recommended Workflow

1. Create a coupon campaign.
2. Define offer, code, terms, and expiry.
3. Publish landing page and QR code.
4. Share at checkout, table tents, receipts, or local ads.
5. Review claims and redemptions.
6. Follow up through CRM or automation.

Views, Filters, and Review Options

• Filter by business.
• Filter by active, expired, or draft coupons.
• Filter claims by date.
• Search by customer or coupon code.

Available Actions

• Create coupon.
• Edit offer.
• Open public coupon page.
• Download QR code.
• Review claims.
• Mark usage where redemption tracking is enabled.

Benefits

• Encourages repeat visits.
• Makes offline promotions measurable.
• Builds customer lists from claim forms.
• Supports seasonal and local campaigns.

Before Publishing or Activating

• Offer terms are clear.
• Expiry date is correct.
• Claim form works.
• Staff understands redemption rules.
• Coupon does not conflict with other promotions.

Troubleshooting

• If claims are missing, test the claim route.
• If discount rules are unclear, update terms.
• If QR goes to wrong offer, check campaign destination.
• If redemption is low, compare claims to follow-up reminders.
• If automation or AI does not run, check credits, provider settings, logs, and feature access.

Operational Notes

Use consistent naming for businesses, campaigns, templates, QR codes, automations, and CRM segments. Consistent naming makes reports easier to read and helps support teams diagnose issues quickly. When a feature depends on an addon, confirm the addon is installed, active, available in the current plan, and visible to the current workspace.