Review Booster

Review Booster

Review Booster helps local businesses increase positive public reviews while capturing low-score experiences privately for recovery. The portal route is portal.review-booster, and public feedback submissions are posted through the QR campaign feedback route.

Customer Flow

1. Customer scans the Review Booster QR code or opens the campaign page.
2. Customer chooses a rating.
3. High ratings are routed to public review destinations such as Google or Facebook when configured.
4. Low ratings are routed to a private feedback form.
5. The business reviews feedback and follows up before the issue becomes public.

Setup Checklist

• Select the correct business.
• Enter campaign name and review destination URLs.
• Choose the rating threshold for public review routing.
• Customize messages and landing page content.
• Download or share the QR code.
• Test the complete rating flow before printing QR materials.

Review Booster - Main Features Overview

Route happy customers to public reviews and capture low-score feedback privately. This page explains how customers should use the Review Booster module in day-to-day LocalBoost AI operations, from setup to review and troubleshooting.

Main Features

• Rating-based review routing.
• Public review destination support.
• Private low-score feedback capture.
• QR campaign entry point.
• Reports for visits, review clicks, and feedback.

Recommended Workflow

1. Select a business.
2. Create a Review Booster campaign.
3. Set review destinations and rating threshold.
4. Customize messages and page content.
5. Download and test the QR code.
6. Monitor feedback and review activity.

Views, Filters, and Review Options

• Filter campaigns by business.
• Filter by active, draft, or paused status.
• Review feedback by rating.
• Use date range filters for performance.

Available Actions

• Create campaign.
• Edit campaign.
• Open public page.
• Copy or download QR code.
• View QR analytics.
• Review private feedback submissions.

Benefits

• Increases public review opportunities.
• Routes unhappy customers into private recovery.
• Protects reputation workflows.
• Makes offline review requests measurable.

Before Publishing or Activating

• Google or Facebook review URLs are correct.
• Rating threshold matches business policy.
• Private feedback form works.
• QR code scans on a phone.
• Public page copy is brand-safe.

Troubleshooting

• If public review routing fails, verify destination URLs.
• If feedback is missing, test the public feedback route.
• If QR analytics are empty, confirm users scanned the LocalBoost QR.
• If low-score customers still go public, check threshold settings.
• If automation or AI does not run, check credits, provider settings, logs, and feature access.

Operational Notes

Use consistent naming for businesses, campaigns, templates, QR codes, automations, and CRM segments. Consistent naming makes reports easier to read and helps support teams diagnose issues quickly. When a feature depends on an addon, confirm the addon is installed, active, available in the current plan, and visible to the current workspace.