StackPosts guide
Frequently asked questions
Use this practical guide to complete the task with a clear setup path and an observable result.
Use this guide
- Open the related workspace area and confirm the intended account or workspace.
- Follow the detailed instructions below and save each change before moving on.
- Run a small, observable test so you can confirm the result on the connected service.
Detailed steps
CUSTOMER GUIDE
Frequently asked questions
The answers customers need during setup and daily work.
Can I connect more than one account?
Yes, when your plan and the social network allow it. Add one account at a time and verify each identity.
Can team members publish?
Yes, when the owner assigns the channel and action. Approval can be required before a post is sent.
Why are some actions unavailable?
The social network, account type, permission or plan can limit an action. Read the message on the screen.
Is a text test proof that automation works?
No. A test match checks wording. A real incoming message or comment is needed to verify delivery.
What should I send to support?
Send the workspace, channel, account, time, action, visible error and a screenshot with private values covered.
Quick check
- The save or publish action completes without an error.
- The visible status, preview, or connected account matches the change.
- If the result differs, capture the exact message and review the troubleshooting guidance before retrying.