StackPosts guide
Getting started with StackPosts
Use this practical guide to complete the task with a clear setup path and an observable result.
Use this guide
- Open the related workspace area and confirm the intended account or workspace.
- Follow the detailed instructions below and save each change before moving on.
- Run a small, observable test so you can confirm the result on the connected service.
Detailed steps
CUSTOMER GUIDE
Getting started with StackPosts
Connect a channel, publish a safe test, and learn the customer features in the right order.
Choose your path
StackPosts helps you connect social channels, plan content, manage conversations, automate routine replies, and understand performance from one workspace.
- Connect: open Channels, add one account, and verify the name and avatar.
- Create: prepare a post, choose the destination, and review the preview.
- Verify: publish or schedule a safe test and confirm the result on the social network.
What you can do
- Publishing: create drafts, schedule posts, review the calendar and check failed items.
- Inbox: identify the customer, reply with allowed text or media, assign the conversation and add notes.
- Automatic replies: create a narrow rule, test the wording, then verify one real interaction.
- Analytics: select the account and date range, wait for the latest data, then compare like-for-like periods.
- Workspace: manage teammates, channel access and approval responsibility.
- Content helpers: reuse files, captions, watermarks and reviewed AI drafts.
Support rule: never share a password, secret key or access token. Send the workspace, channel, time, visible error and a screenshot with private values covered.
Quick check
- The save or publish action completes without an error.
- The visible status, preview, or connected account matches the change.
- If the result differs, capture the exact message and review the troubleshooting guidance before retrying.