StackPosts guide
Use your workspace
Use this practical guide to complete the task with a clear setup path and an observable result.
Use this guide
- Open the related workspace area and confirm the intended account or workspace.
- Follow the detailed instructions below and save each change before moving on.
- Run a small, observable test so you can confirm the result on the connected service.
Detailed steps
CUSTOMER GUIDE
Use your workspace
A simple journey from connected account to verified result.
Connect
Open Channels, add one social account, and verify the name, avatar and network before enabling it.
Create and publish
Open Publishing, choose the destination, add text and media, review the preview, then publish now or schedule a future time.
Respond
Open Inbox, confirm the customer and destination, send a reply or add an internal note, and check for the visible sent state.
Learn
Open Analytics, select an account and date range, wait for the latest data, and compare like-for-like periods.
Work together
Use Teams to assign channels, approvals and responsibilities. Give each person only the actions they need.
Success check: every completed task has an observable result you can open, read or reproduce.
Quick check
- The save or publish action completes without an error.
- The visible status, preview, or connected account matches the change.
- If the result differs, capture the exact message and review the troubleshooting guidance before retrying.