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Broadcast

The Broadcast Configuration page allows you to enable real-time communication for your application. This is essential for features like live chat support, notifications, and other...

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StackPosts guide

Broadcast

Use this practical guide to complete the task with a clear setup path and an observable result.

Use this guide

  1. Open the related workspace area and confirm the intended account or workspace.
  2. Follow the detailed instructions below and save each change before moving on.
  3. Run a small, observable test so you can confirm the result on the connected service.

Detailed steps

The Broadcast Configuration page allows you to enable real-time communication for your application. This is essential for features like live chat support, notifications, and other instant updates.


General Configuration

  • Broadcast Driver
    Choose how real-time broadcasting should be handled:

    • Disable → Turns off broadcasting features.

    • Pusher → Uses Pusher as the broadcasting service provider.


Pusher Configuration

If Pusher is selected, you’ll need to provide the following credentials from your Pusher dashboard:

  • App ID → Unique ID for your Pusher application.

  • App Key → Public key used for authentication.

  • App Secret → Private key used for secure communication.

  • Cluster → Region where your Pusher app is hosted (e.g., mt1, eu, ap1).

👉 You can get these details from your Pusher account under App Settings.


Save Changes

Click Save changes to apply your broadcasting settings. Once configured, live features such as chat messages, notifications, and activity updates will work in real time.


⚡ Note: Currently, broadcasting is mainly used for Live Chat Support in the platform. If broadcasting is disabled, chat and notifications may not update in real time.

Quick check

  • The save or publish action completes without an error.
  • The visible status, preview, or connected account matches the change.
  • If the result differs, capture the exact message and review the troubleshooting guidance before retrying.
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