Skip to content
Stackposts
Product guide

System Information

⚙️ System Information The System Information page provides a complete overview of your hosting environment and verifies whether it meets the requirements for optimal performance of...

2 mins read
StackPosts guide

System Information

Use this practical guide to complete the task with a clear setup path and an observable result.

Use this guide

  1. Open the related workspace area and confirm the intended account or workspace.
  2. Follow the detailed instructions below and save each change before moving on.
  3. Run a small, observable test so you can confirm the result on the connected service.

Detailed steps

⚙️ System Information

The System Information page provides a complete overview of your hosting environment and verifies whether it meets the requirements for optimal performance of the platform.


🔹 Web Server Information

  • Web Server Type – Displays the type of web server running (e.g., Apache, Nginx).

    • ✅ Recommended: Apache or Nginx for stability and performance.


🔹 PHP Configuration

  • PHP Version – Required PHP >= 8.2.

  • file_uploads – Must be enabled for uploading media and files.

  • max_execution_time – Minimum 120 seconds recommended.

  • SMTP – Configured as per email server setup.

  • upload_max_filesize – At least 1024M required for larger uploads.

  • post_max_size – At least 1024M recommended.

  • memory_limit – Minimum 512M required (higher improves performance).

  • allow_url_fopen – Must be enabled for fetching remote content.

  • allow_url_include – Must be disabled for security.


🔹 MySQL Configuration

  • max_connections – At least 100 recommended.

  • max_user_connections – At least 5 per user required.

  • wait_timeout – At least 300 seconds recommended.

  • max_allowed_packet – Minimum 16M (larger values improve handling of big datasets).


🔹 PHP Extensions

The following extensions must be enabled:

  • ✅ PDO MySQL – Required for database connection.

  • ✅ intl – Required for localization and multi-language features.

  • ✅ OpenSSL – Required for secure HTTPS connections.

  • ✅ Zip – Required for handling compressed files.


🔹 Image Format Support

The application requires the following image libraries:

  • ✅ JPEG Support

  • ✅ PNG Support

  • ✅ WebP Support

These formats are used for media uploads, compression, and optimization.


🔹 Server Tools

  • FFMPEG – Required for video processing (upload, conversion, thumbnail generation).

    • ⚠️ If not installed, video features may not work. Contact your server provider to install FFMPEG.


✅ Keeping all the above configurations aligned ensures the platform runs smoothly without upload, media, or performance issues.

 

Quick check

  • The save or publish action completes without an error.
  • The visible status, preview, or connected account matches the change.
  • If the result differs, capture the exact message and review the troubleshooting guidance before retrying.
Still need help?

Tell us where you are stuck.

Share the product, the step you reached, and any error shown. Our team can point you in the right direction.