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Product guide

Coupons

1. Introduction The Coupons module allows admins to create and manage discount codes for subscription plans.Coupons can be used as part of marketing campaigns, promotions, or loyal...

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StackPosts guide

Coupons

Use this owner guide to configure the workspace and confirm the customer-facing result.

Use this guide

  1. Open the owner area and confirm that you have the required permission.
  2. Apply the settings described below and save the change.
  3. Check one customer-facing workflow before rolling the change out.

Detailed steps

1. Introduction

The Coupons feature allows admins to create and manage discount codes for subscription plans.
Coupons can be used as part of marketing campaigns, promotions, or loyalty rewards to encourage new signups or plan upgrades.


2. Accessing Coupons

From the sidebar, go to Coupons.
Here you can:

  • View all existing coupons

  • Create new coupons

  • Enable, disable, or delete coupons

  • Track usage count and limits


3. Coupons List Overview

Each coupon record shows:

  • Name – Coupon title

  • Code – The actual discount code users will enter

  • Discount – Value of the discount (percentage or fixed amount)

  • Usage Count – Number of times the coupon has been used

  • Usage Limit – Maximum number of times the coupon can be used

  • Start Date / End Date – Active period of the coupon

  • Status – Enable or Disable

  • Actions – Edit or delete the coupon


4. Creating a New Coupon

Click + Create New to set up a new coupon.

🔹 Coupon Info

  • Status – Enable or Disable

  • Coupon by – Choose between:

    • Percent → e.g., 20% off

    • Price → e.g., $10 off

  • Name – Internal coupon name (for admin reference)

  • Code – Unique discount code users will apply

  • Discount Value – Value of discount (percentage or fixed amount)

🔹 Validity

  • Start Date / End Date – Define the active period of the coupon

  • Usage Limit – Number of times the coupon can be used (set -1 for unlimited)

🔹 Plan Assignment

  • Allow for Plans – Select which subscription plans the coupon applies to (e.g., Standard, Premium, Team Plan)

👉 After filling the form, click Save Changes.


5. Example Use Cases

  • Launch Promotion – 20% off for all new users in the first month

  • Seasonal Campaign – $10 discount during Black Friday or New Year sales

  • Loyalty Rewards – Provide discount codes to long-term subscribers

  • Targeted Upsell – Give a special coupon to free users to upgrade to premium


6. Best Practices

  • Use limited-time offers to create urgency

  • Keep coupon codes simple and memorable (e.g., NEWYEAR2025)

  • Monitor usage count to track campaign effectiveness

  • Apply coupons only to specific plans to avoid revenue loss

  • Always test a coupon before launching a campaign


✅ With Coupons Management, admins can boost sales, reward users, and run marketing promotions effectively.

Quick check

  • The save or publish action completes without an error.
  • The visible status, preview, or connected account matches the change.
  • If the result differs, capture the exact message and review the troubleshooting guidance before retrying.
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