Manual Notifications
Use this owner guide to configure the workspace and confirm the customer-facing result.
Use this guide
- Open the owner area and confirm that you have the required permission.
- Apply the settings described below and save the change.
- Check one customer-facing workflow before rolling the change out.
Detailed steps
1. Introduction
Manual Notifications allow admins to send instant custom messages to selected users.
This is helpful for announcements, promotions, or urgent system alerts.
2. Sending a Notification
When you click + New Notification, a popup form will appear.
Fields:
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Send To Users – Choose one or multiple users from the dropdown list
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Title – The headline of the notification (short & clear)
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Message – The main body text (supports text, emojis, links)
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URL (Optional) – Add a clickable link that users can open directly from the notification
3. Example
Title: Payment Success 🎉
Message: “Your payment has been processed successfully. Thank you for upgrading your plan.”
URL: https://yourdomain.com/dashboard
Users will receive the notification instantly in their notification panel (bell icon).
4. Final Steps
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Click Send to deliver the notification
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Click Close if you want to cancel
5. Best Practices
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Keep titles short (max 6–8 words)
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Use emojis to grab attention (🔔 🎉 📢)
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Add links for quick actions (e.g., redirect to dashboard, upgrade page, or blog post)
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Always test with your own admin account before sending to all users
✅ With this feature, admins can quickly communicate with users inside the platform, without needing email or external tools.
Quick check
- The save or publish action completes without an error.
- The visible status, preview, or connected account matches the change.
- If the result differs, capture the exact message and review the troubleshooting guidance before retrying.