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Main Content and Operations

Manage files, blogs, FAQs, support, and notifications.

Estimated reading: 2 minutes

Main content and operations

This admin group contains operational modules that affect the website, help desk, user communication, and file storage.

Menu items

  • Blogs: manage posts, categories, tags, and RSS feeds.
  • FAQs: maintain public FAQ content for common product questions.
  • Support: create tickets, view tickets, manage categories, labels, and types.
  • Notifications: send manual notifications and review delivery/unread counts.
  • Files: manage uploaded files, folders, images, and storage usage.

Best practices

  • Keep FAQs and blog posts aligned with current product behavior.
  • Use support categories for billing, domains, QR scans, Link Bio, and account access.
  • Review unread tickets daily.
  • Watch file storage usage if users upload many images or AI-generated assets.

Main Content and Operations - Detailed Feature Guide

Feature Purpose

Manage files, blogs, FAQs, support, and notifications. This feature is part of the LinkQR workflow and should be documented as an operational tool, not just a menu item.

Main Capabilities

  • Stores campaign media, Bio page images, QR logos, downloads, and AI-generated assets.
  • Supports file organization through folders and file metadata.
  • Admin settings can control disk, upload limits, file size, and storage limits.
  • Useful for keeping assets reusable across campaigns.

Typical Workflow

  1. Open the Main Content and Operations page from the sidebar.
  2. Review the existing records, settings, or campaign state.
  3. Create or update the required item.
  4. Validate important fields before saving.
  5. Preview or test the public/user-facing result when applicable.
  6. Use analytics, logs, or reports to confirm the feature is working as expected.

Admin Configuration Notes

  • Confirm the feature is enabled in the correct plan.
  • Check workspace ownership when users work inside a team.
  • Review related limits such as credits, storage, QR count, scan count, or team members.
  • Clear cache and test again after changing global settings.

Customer-Facing Benefits

  • Reduces manual work and makes campaign setup faster.
  • Keeps campaign assets organized and easier to maintain.
  • Improves reliability by keeping important setup steps inside one workflow.
  • Supports better reporting and troubleshooting after launch.

Troubleshooting Checklist

  • If the feature is not visible, check plan permission and user role first.
  • If saved data does not appear publicly, verify publish/status settings.
  • If a public URL is involved, test the URL in a private browser session.
  • If team workspaces are involved, confirm the item belongs to the correct owner workspace.
  • If tracking or analytics is involved, confirm the visitor action uses the tracked dynamic URL.