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User Portal

Manage users, teams, reports, logs, and roles.

Estimated reading: 2 minutes

User Portal

The User Portal admin section controls customer accounts and access.

Menu items

  • Users: create, edit, inspect, impersonate, or manage user accounts.
  • Teams: review team ownership, members, and collaboration setup.
  • User Report: analyze registration and user activity trends.
  • User Logs: audit user actions and account activity.
  • User Roles: manage admin roles and permissions.

Common tasks

  1. Check a user plan and permissions when a feature is not visible.
  2. Review team ownership if assets appear under the wrong workspace.
  3. Use logs to diagnose account changes, admin actions, or unusual activity.
  4. Keep roles minimal: grant only the permissions needed for the staff role.

User Portal - Detailed Feature Guide

Feature Purpose

Manage users, teams, reports, logs, and roles. This feature is part of the LinkQR workflow and should be documented as an operational tool, not just a menu item.

Main Capabilities

  • Supports workspace collaboration with owners and members.
  • Keeps campaigns, files, domains, Bio pages, and brand tools organized by workspace.
  • Plan limits can control maximum team members.
  • Useful for agencies, marketing departments, and multi-person operations.

Typical Workflow

  1. Open the User Portal page from the sidebar.
  2. Review the existing records, settings, or campaign state.
  3. Create or update the required item.
  4. Validate important fields before saving.
  5. Preview or test the public/user-facing result when applicable.
  6. Use analytics, logs, or reports to confirm the feature is working as expected.

Admin Configuration Notes

  • Confirm the feature is enabled in the correct plan.
  • Check workspace ownership when users work inside a team.
  • Review related limits such as credits, storage, QR count, scan count, or team members.
  • Clear cache and test again after changing global settings.

Customer-Facing Benefits

  • Reduces manual work and makes campaign setup faster.
  • Keeps campaign assets organized and easier to maintain.
  • Improves reliability by keeping important setup steps inside one workflow.
  • Supports better reporting and troubleshooting after launch.

Troubleshooting Checklist

  • If the feature is not visible, check plan permission and user role first.
  • If saved data does not appear publicly, verify publish/status settings.
  • If a public URL is involved, test the URL in a private browser session.
  • If team workspaces are involved, confirm the item belongs to the correct owner workspace.
  • If tracking or analytics is involved, confirm the visitor action uses the tracked dynamic URL.